How to Buy a Car from the Manufacturer: Step-by-Step Guide

Ever wondered if you could skip the dealership and buy your next car straight from the manufacturer? With prices, wait times, and sales tactics at an all-time high, it’s no surprise more drivers are considering alternative ways to purchase their vehicles.

Understanding how—and if—you can buy directly from the source may save you money and stress. In this article, we’ll break down the steps, highlight key tips, and share what to expect when dealing with manufacturers directly.

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How to Buy a Factory-Ordered New Car - Edmunds - buy a car from the manufacturer

How to Buy a Car Directly From the Manufacturer

Buying a new car is a big decision, and for many, the idea of factory ordering a vehicle—selecting exactly what you want and waiting for it to be built—has a definite appeal. But can you really purchase a car directly from the manufacturer and skip the dealership altogether? Let’s break down this process, explore your options, and guide you through the steps to get the car of your dreams.


Can You Buy a Car Directly From the Manufacturer?

Here’s the straightforward answer: In most cases, you cannot walk up to a car manufacturer, place your order, and drive away with your new ride. Almost all automakers in the U.S. require you to go through a franchised dealership for new car sales. However, you can order a car to your exact specifications, and many dealerships will help you place a “factory order” or “build order” directly with the automaker. This process allows you to get just the features, colors, and trim levels you want—almost like a custom order.

Let’s take a closer look at the ins and outs of factory ordering a car.


The Step-by-Step Guide to Buying a Factory-Ordered Car

Factory ordering a car is straightforward if you know what to expect. Here’s what the process typically involves:

1. Research and Select the Car You Want

  • Decide on the make, model, trim, and features you want.
  • Use online configurator tools to “build” your car, choosing paint colors, interior materials, tech features, and more.
  • Note down all your must-have options and preferences. Making a list ahead of time simplifies your discussions with the dealer.

2. Find a Dealership That Handles Factory Orders

  • Not every dealership is enthusiastic about factory orders, since they make more profit on vehicles in stock. Call ahead to ask if the dealer is experienced with custom orders.
  • If possible, select a dealer with a good reputation and positive customer reviews.

3. Negotiate the Price

  • While it might seem like the price is fixed, you can—and should—negotiate the price of your factory order just like any car on the lot.
  • Discuss the purchase price, not just the monthly payment.
  • Ask about any incentives, rebates, or special offers available on factory orders.
  • Make sure you understand if dealer fees or markups apply. Sometimes, factory orders may help you avoid unwanted dealer add-ons.

4. Place Your Order

  • Work with the dealership to finalize your list of options and features.
  • Review the written order carefully and double-check every detail for accuracy.
  • Get a clear, signed purchase agreement that specifies:
  • Detailed vehicle configuration (model, trim, options)
  • Estimated price (including all fees)
  • Estimated delivery date
  • Status of any deposits (refundable or not)

5. Wait for Your Car to Be Built and Delivered

  • Once the order is placed, the manufacturer begins production.
  • The typical wait time is between a few weeks and several months, depending on the brand, model, and supply chain factors.
  • The dealership should provide periodic updates on your order status—don’t hesitate to check in.

6. Inspect and Take Delivery

  • When your car arrives, thoroughly inspect it to ensure it matches your order and is free from damage.
  • Review and complete all paperwork before making your final payment.
  • Enjoy driving away in a car made just for you!

Benefits of Ordering a Car From the Factory

There are several compelling advantages to ordering your car from the manufacturer via a dealership:

  • Customization: Get the precise color, options, and features you want—no need to compromise.
  • Avoid Unwanted Add-Ons: Skip dealer-installed extras you don’t need or want.
  • Access to Latest Models: Sometimes, factory orders let you access newly released or updated models before they hit dealership lots.
  • Transparency: The build and pricing process is clear, and you know exactly what you’re getting.
  • Potential Savings: You may avoid dealer markups or “market adjustments” often tacked onto in-demand cars.

Challenges and Considerations

Factory ordering isn’t for everyone. Here are some potential hurdles:

  • Longer Wait Times: Building a car to order can take weeks or months, especially during times of high demand or supply chain slowdowns.
  • Pricing May Change: If you don’t lock in your price, changes in incentives or base prices during your wait could affect your final cost.
  • Deposits Required: Some dealers require a deposit (which may or may not be refundable) to start your order.
  • Fewer Deals on Custom Orders: In some cases, special financing or discounts may not apply to factory orders.

Practical Tips and Best Practices

To make the factory order process as smooth as possible, keep these tips in mind:

  • Start Early: If you’re shopping for an in-demand model or planning around a specific date (e.g., lease ending, relocation), start your order several months in advance.
  • Get It in Writing: Ensure all details and promises (from estimated delivery to final price) are documented in your contract.
  • Monitor Your Order: Stay in contact with your sales representative to get updates and ask questions if the timeline changes.
  • Stay Flexible: Be prepared for unforeseen delays, especially in today’s supply-constrained environment.
  • Consider Financing: Get pre-approved for financing before ordering, so you can confidently review payment options when your car arrives.
  • Inspect Upon Delivery: Take your time to check the car thoroughly before signing off on delivery. Don’t hesitate to request corrections for any discrepancies.

What About Direct Purchase From the Manufacturer?

Most manufacturers in the United States operate under franchise laws, meaning they cannot sell directly to consumers. The exception is a handful of brands, like Tesla, Rivian, and Lucid, which operate their own direct-to-consumer sales platforms in select states. For most mainstream brands (like Toyota, Ford, Honda, etc.), you’ll order the car through the dealership, which acts as a facilitator, not directly from the automaker.


Manufacturer Direct vs. Dealer Stock: Which Is Right for You?

Let’s compare factory ordering with buying off the lot:

  • Factory Order:
  • Perfect customization
  • Longer waiting period
  • Often avoids dealer markups
  • Dealer Stock:
  • Immediate availability
  • May include features you don’t want
  • Potential exposure to higher prices if the vehicle is in demand

Choose factory ordering if customization and avoiding dealer markups are important, and you’re willing to wait. Buy from dealer stock if you need a car right away.


Key Aspects to Keep in Mind

  • Deposits and Refunds: Always clarify if your deposit is refundable, especially if you change your mind or delivery is delayed.
  • Price Protection: Some brands “lock in” the price at the time of order; others don’t. Ask how your price is protected.
  • Trade-Ins: If you’re trading in your current car, understand how the timing of delivery will impact the trade-in value.
  • State Laws: Direct sales by manufacturers are restricted in some areas, so your experience may vary depending on where you live.

Summary

Ordering a car from the manufacturer means working with your local dealership to create a custom build that matches your preferences. While you can’t bypass dealerships entirely with most brands, the process lets you avoid dealer markups and get just what you want, albeit with a longer wait time. By negotiating well, documenting your order, and staying patient, you’ll enjoy the excitement of unwrapping a truly personalized new car.


Frequently Asked Questions (FAQs)

Can I skip the dealership and buy directly from the manufacturer?
No, except for a few brands (like Tesla or Rivian) that sell directly in some states, most brands require you to place your factory order through a franchised dealer.

How long does it take to receive a factory-ordered car?
Typically, it takes anywhere from 6 weeks to several months, depending on the model, options chosen, and current supply chain conditions.

Do I have to pay a deposit when ordering a car from the factory?
Most dealerships require a deposit to secure your order. The amount and whether it’s refundable vary by dealer, so be sure to ask before signing.

Can I negotiate the price of a factory-ordered car?
Yes, you should always negotiate the final price, just as you would with an in-stock vehicle. Don’t accept the first price the dealer offers.

What happens if I change my mind after ordering?
Cancelling a factory order can be complicated. If your deposit is non-refundable, you may lose it. Some dealers allow order changes or cancellations before the car enters production, so clarify these policies in advance.


With patience, preparation, and a bit of flexibility, ordering a car from the manufacturer can be a rewarding way to get exactly what you want—often at a better price and without paying unnecessary dealer markups.

How to Buy a Car from the Manufacturer: Step-by-Step Guide

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