How to Order a Car from Manufacturer: Step-by-Step Guide

Ever dreamed of driving a brand-new car tailored just for you, straight from the factory floor? Ordering a car directly from the manufacturer lets you choose every detail, from color to features, ensuring your vehicle fits your lifestyle perfectly.

With more buyers searching for customization and transparent pricing, knowing how to order a car this way has never been more relevant. In this article, we’ll break down the steps, offer practical tips, and answer your biggest questions—making the process simple and stress-free.

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Ordering a car directly from the manufacturer is an exciting option if you want a vehicle tailored exactly to your preferences. Whether you’re seeking a bold color, specific tech features, or a unique trim package, factory ordering can make your dream car a reality. In this comprehensive guide, we’ll break down the process, highlight the pros and cons, and share practical tips to make your factory order smooth and stress-free.


Understanding the Factory Ordering Process

Ordering a car from the manufacturer, also called a “factory order,” means you’re requesting a brand-new vehicle built to your exact specifications—straight from the factory floor, not picked from dealer inventory. Contrary to what the phrase might suggest, you still typically place your order through a dealership, not directly with the automaker.

Why Consider a Factory Order?

  • Customization: Get the exact color, trim, options, and features you want.
  • Avoiding Dealer Markup: Eliminates inflated prices often found on in-demand cars in dealer lots.
  • Up-to-Date Features: Access the latest models, technology, and safety upgrades.

Step-by-Step: How to Order a Car from the Manufacturer

Ready to build your perfect car? Here’s a simple breakdown of the process:

1. Research Your Desired Vehicle

Start by identifying the make, model, trim, and key features you want. Browse the manufacturer’s website to explore all options, packages, colors, and upgrades.


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  • Create a list of must-haves and nice-to-haves.
  • Review pricing and option packages.
  • Check for new model year updates that might impact your choice.

2. Connect With a Dealership

Though you’re ordering from the manufacturer, nearly all brands require that you place your order through an authorized dealer.


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  • Contact several dealerships—sometimes prices, fees, or policies differ.
  • Ask about their experience with factory orders.
  • Discuss availability of in-demand features or colors.

3. Configure Your Vehicle

At the dealership, work with a sales consultant to customize your build:

  • Select your model, trim, engine, color, interior, and accessory packages.
  • Double-check option compatibility (some features may not combine).
  • Ask about latest incentives, specials, or loyalty programs.

A dealership will use the manufacturer’s ordering system to enter your specifications and create a “build sheet.”

4. Negotiate Pricing


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Did you know you can negotiate on a factory order just like a car off the lot?

  • Request a clear price breakdown, including all dealer fees and add-ons.
  • Compare deals from multiple dealers.
  • Ask about potential discounts, rebates, or financing offers.
  • Get the agreed-upon price in writing before proceeding.

5. Place Your Order

Once you’re happy with everything, you’ll be asked to:

  • Sign an order form outlining options and pricing.
  • Pay a deposit (typically $500–$1,000, but this varies by dealer).

Confirm that the deposit is refundable if you change your mind before the vehicle is built.

6. Track Your Order and Stay Updated

The dealership will provide you with an estimated timeline. Build and delivery times can range from 2 to 12 months, depending on the manufacturer, model, and demand.

  • Request periodic status updates.
  • Ask for a build or order number to track progress.
  • Stay flexible—supply chain delays do happen.

7. Final Delivery and Inspection

When your car arrives at the dealership:

  • Inspect the vehicle thoroughly for damage or missing equipment.
  • Cross-check features and options with your original order.
  • Complete any required paperwork, then arrange payment or financing.


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Once satisfied, you’re ready to drive away in your custom-built car!


Benefits of Ordering a Car from the Factory

Why go through the extra steps rather than buying off the lot? Here’s what makes factory ordering appealing:

1. Full Customization

You won’t have to compromise on color, trim, or features. Create your ideal combination from the start.


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2. Avoid Paying Extra

Say goodbye to dealer markups, which are common on high-demand or low-inventory cars.

3. Latest Model Year

You’ll often get the newest safety technologies and features before they’re widely available.

4. Transparent Pricing

Ordering through multiple dealers lets you compare prices and avoid hidden add-ons.

5. Potential for Incentives

Some manufacturers offer factory order incentives, early-order bonuses, or locked-in interest rates.


Potential Challenges and Solutions

Factory ordering isn’t right for everyone. Consider these common hurdles:

1. Longer Wait Times

  • Expect to wait weeks or even months for delivery.
  • Plan ahead if you need a car by a certain date.

2. Changing Incentives

  • Rebates and financing deals may change before your car arrives.
  • Ask if you can lock in today’s deals or take the better offer at delivery.

3. Limited Flexibility

  • Once your order is submitted, changes are usually not allowed.
  • Confirm all options before finalizing the paperwork.

4. Supply Chain Disruptions

  • Global shortages of chips and parts can delay your build.
  • Stay in touch with your dealer for progress reports.

5. Financing Approval Timing

  • Loan rates can change while you wait.
  • Some lenders allow you to secure approval for a set period; check with your bank or credit union.

Practical Tips for Ordering Your Factory Car

Here are some best practices to ensure a smooth experience:


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  • Shop Around: Don’t use just one dealership—some offer better service or lower fees on special orders.
  • Scrutinize All Fees: Ask about documentation fees, delivery charges, and paint or protection add-ons.
  • Request Confirmation: Ask for a detailed spec sheet to keep for your records.
  • Consider Trade-In Timing: If trading in a car, remember its value might drop during your wait. Negotiate a trade-in now or be prepared for a new appraisal later.
  • Be Patient and Stay Flexible: Given post-pandemic supply chains, patience pays off.
  • Inspect on Delivery: Ensure the car matches what you ordered before signing anything.

Should You Order a Car from the Manufacturer?


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A factory order makes sense if:

  • You want the exact car, configured your way.
  • Dealers don’t have your preferred model or options in stock.
  • You’re willing to wait for delivery and possibly endure some logistics or supply delays.

It’s less ideal if you need a car urgently or are flexible with available inventory. In that case, shopping for an in-stock model may be quicker (but less customizable).


Frequently Asked Questions (FAQs)

1. Can I order a car directly from the manufacturer without going through a dealership?
Almost always, you must go through an authorized dealership to place a factory order, as most automakers do not sell directly to consumers.

2. How long does it usually take for a factory order car to arrive?
Depending on the make, model, and current backlog, wait times generally range from 2 to 12 months. Luxury or highly customized vehicles may take longer.

3. Is a deposit required when ordering a car from the factory?
Yes, most dealerships require a refundable deposit, typically between $500 and $1,000. The amount and policy vary by dealer and brand.

4. Can I negotiate price on a factory-ordered car?
Absolutely! You can—and should—negotiate just as you would with any new car purchase. Shop around at different dealerships for the best deal.

5. What happens if incentives or rebates change before my car arrives?
Eligibility often depends on the program’s rules. You may qualify for the best offer available at the time of delivery, but ask your dealer if you can lock in today’s incentives or combine offers.


Final Thoughts

Ordering a car from the manufacturer can be the ultimate way to drive away in your ideal vehicle. While the process requires patience, attention to detail, and occasional perseverance, it rewards you with exactly what you want—without compromise or surprise fees. With the right approach, preparation, and a little patience, a factory order might just be your ticket to car ownership satisfaction.

How to Order a Car from Manufacturer: Step-by-Step Guide

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